After-Sales Information

After-Sales Information

JC Motor Limited 
Harmony New Energy Auto Service (HongKong)
Limited

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BYD Warranty Policy Customer Rights & Obligation Notice 

 

1. BYD vehicle owner may conduct Maintenance Services and Repair Services with any service provider, including BYD Authorised Service Provider or non-BYD Authorised Service Provider. Choosing non-BYD Authorised Service Provider will not invalidate the original standard warranty (including lifetime warranty for the traction battery cell) or extended warranty services.

 

2. For Lifetime Traction Battery Cell Warranty, only damage caused to the traction battery due to any services conducted by a non-BYD Authorised Service Provider will render the Lifetime Traction Battery Cell Warranty invalid. If the owner returns to a BYD Authorised Service Provider and purchases a BYD genuine traction battery for repair and replacement after damage is caused to the traction battery by a non-BYD Authorised Service Provider, the lifetime warranty for the traction battery cell will be reinstated. For components other than the traction battery cell, they will enjoy the remaining warranty of the original component or enjoy the spare part warranty, and the longer warranty will prevail.

 

3. During the vehicle warranty period, BYD authorises its Authorised Service Provider to identify vehicle defects related to claims in accordance with the terms, conditions, limitations and exclusions outlined in warranty manual. If vehicle defects are confirmed to be caused by material quality or error of workmanship, warranty services will be provided for the owner accordingly at no cost by BYD Authorised Service Providers.

 

4. For Repair Services or Maintenance Services conducted at a non-BYD Authorised Service Provider, BYD, BYD (H.K.) Company Limited, BYD Authorised Dealers and BYD Authorised Service Providers do not assume any liabilities for any time or money incurred, or any responsibilities regarding the safety of drivers, passengers or other road users.

 

 

JC Motor Limited

Harmony New Energy Auto Service(Hong Kong) Limited

The dealer of BYD in Hong Kong

BYD YUEN LONG Showroom

Room D, G/F, Hung Wai Industrial Building, 20 Wang Yip Street West, Yuen Long

Tel: 852-6790-5935

BYD TSIM SHA TSUI Showroom

Shop A G/F May Wah Court 111-113 Chatham Road South Tsim Sha Tsui Kowloon

Tel: 852-9219-0683

BYD WANCHAI Showroom

G/F., The Sun's Group Centre, 200 Gloucester Road, Wanchai

Tel: 852-9219-0183

 

 

BYD KOWLOON BAY Showroom

GF, Golden Harvest Building, 15 Wang Chiu Rd, Kowloon Bay

Tel: 852-9219-0681

 

BYD SHA TIN Showroom

Shop G51, G/F., Kings Wing Plaza 1, 3 On Kwan Street, Shatin

Tel: 852-2663-0818

BYD SAI KUNG Showroom

Shop C1, WM Hotel, 28 Wai Man Road, Sai Kung

Tel: 852-2663-0890

BYD TSEUNG KWAN O Showroom

Shop G-1B, Papillons Square, 21 Tong Chun Street, Tseung Kwan O

Tel: 852-2663-0098

 

 

BYD TIN SHUI WAI 4S Center

Lot 833 Ping Ha Road, Tin Shui Wai, N.T.

Tel: 852-9219-2383

BYD YAU TONG Service Center

Shop A-B&D, G/F, Wing Shan Industrial Building, 428 Cha Kwo Ling Road, Yau Tong

Tel: 852-2663-2808

BYD Tsuen Wan 4S Center

Unit G&H, G/F, TML Tower, No. 3 Hoi Shing Road, Tsuen Wan

Tel: 852-2663-1810

 

BYD SHA TIN Service Center

G/F., 2-8 Shing Wan Road, Tai Wai, Shatin

Tel: 852-2663-1008

 

 

BYD KOWLOON BAY Service Center

7F, Sunshine Kowloon Bay Cargo Centre,  No. 59-63 Tai Yip Street

Tel: 852-9219-3831

 

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